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TurboTax Ratings & Reviews

TurboTax

Average Customer Rating 4.4 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
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  • hmac Nashville tn June 02, 2012
    • Prior Tax Prep Method Prior Tax Prep Method:
      • Used TurboTax
    • Family Life Family Life:
      • I'm single
      • I own my own home
      • I have kids
      • I don't own a business
      • I'm not a student
    Report as Inappropriate

    It's Deductible

    • Had trouble finding how to import

    "The import should also be in the charitable deductions page, instead it is on the summary page above the deductions. I'm sure I will have trouble again next year in finding how to get to It's Deductible and in importing it. This needs to be improved so that you can easily get to It's Deductible from anywhere on charitable donations."

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  • neval8 Salt Lake City, UT June 02, 2012
    • Prior Tax Prep Method Prior Tax Prep Method:
      • Used other tax software
    • Family Life Family Life:
      • I'm single
      • I rent my home
      • I don't have kids
      • I don't own a business
      • Student
    • Life Changes Life Changes:
      • My job status changed this year
    Report as Inappropriate

    Surprised by state fees

    • Very easy to use
    • State filing is way too expensive

    "I was surprised by how expensive retrieval of state forms and submission is. You would think that for $48 retrieval fee that would include the submittal fee. I may find a different way to do this next year."

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  • johnithen suffolk, va June 01, 2012
    • Prior Tax Prep Method Prior Tax Prep Method:
      • Used TurboTax
    • Family Life Family Life:
      • I'm single
      • I own my own home
      • I don't have kids
      • I don't own a business
      • I'm not a student
    Report as Inappropriate

    what a trip

    • my doing it.
    • i took to long..

    "It was fun ,But i took too long Well that is the way it goes.. See you next year??"

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  • TheNewmans Polk Co. Florida June 01, 2012
    • Prior Tax Prep Method Prior Tax Prep Method:
      • Used TurboTax
    • Family Life Family Life:
      • I'm married
      • I own my own home
      • I have kids
      • I own my own business
      • I'm not a student
    Report as Inappropriate

    Great!!

    • Fast & Easy
    • Could not get help on the phone.

    "This is a great program & we have been using it for years. Very happy."

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  • JohnnyZMan Orrville OH June 01, 2012
    • Prior Tax Prep Method Prior Tax Prep Method:
      • Used a tax preparation service
    • Family Life Family Life:
      • I'm married
      • I own my own home
      • I have kids
      • I own my own business
      • I'm not a student
    • Life Changes Life Changes:
      • My job status changed this year
      • I bought or sold investments
    Report as Inappropriate

    good refund

    • nothing
    • amendment don't work, no support at night

    "This customer did not provide a text review."

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  • sowbaby Eagan, MN June 01, 2012
    • Prior Tax Prep Method Prior Tax Prep Method:
      • Used TurboTax
    • Family Life Family Life:
      • I'm married
      • I rent my home
      • I don't have kids
      • I don't own a business
      • I'm not a student
    • Life Changes Life Changes:
      • I bought or sold investments
    Report as Inappropriate

    software mistakes galore!

    • nothing
    • software is confusing if you know how to do your own taxes

    "Software made mistakes, asked inadequate & wrong questions for my tax situation. I've used Turbo-tax for several years. Every year it has been getting more and more difficult to file & make sure Turbo-tax has gotten it correct. But, after this year's experience, I'll never use Turbo tax again. I'll be doing my own from the forms available at the library. It will easier, & take less time."

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  • MIDDLECLASSMALE BRONX, NY June 01, 2012
    • Prior Tax Prep Method Prior Tax Prep Method:
      • Went to a tax professional/CPA/Accountant
    • Family Life Family Life:
      • I'm married
      • I own my own home
      • I have kids
      • I own my own business
    Report as Inappropriate

    "THE PROCESS WORKED. THE COST WAS REASONABLE.
    IT WOULD HAVE GONE FASTER AND BEEN EASIER HAD THERE BEEN LESS RAH RAH AND SELF-CONGRATULATORY VERBIAGE ON ALMOST EVERY SCREEN. THE ENTIRE PROCESS WOULD BENEFIT FROM EDITING TO MAKE IT EASIER TO PLOW THRU WITHOUT HAVING TO READ REPEATEDLY HOW WE WILL SAVE EVERY POSSIBLE PENNY IN TAXES. SOLICITNG THESE USER REVIEWS IS A GOOD FIRST STEP."

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  • f8andBthere Windsor, CO June 01, 2012
    • Prior Tax Prep Method Prior Tax Prep Method:
      • Used TurboTax
    • Family Life Family Life:
      • I'm married
    Report as Inappropriate

    Fantastic

    • Easy to use

    "I've been using TT before it was Windows based. It's always been accurate and easy to use. They improve it every year. I love it."

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  • ChrisHubbard Indianapolis, IN June 01, 2012
    • Prior Tax Prep Method Prior Tax Prep Method:
      • Used TurboTax
    • Family Life Family Life:
      • I'm single
      • I rent my home
      • I don't have kids
      • I don't own a business
      • I'm not a student
    Report as Inappropriate

    Review

    • quick and easy
    • none

    "Excellent product."

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  • JimBry Tennessee June 01, 2012
    • Prior Tax Prep Method Prior Tax Prep Method:
      • Used TurboTax
    • Family Life Family Life:
      • I'm married
      • I own my own home
      • I don't own a business
      • I'm not a student
    Report as Inappropriate

    Turbotax major errors

    • Errors - now way to contact Turbotax

    "IRS says tax off by $249 also errors and holding return. I understood that Turbotax stood behind their calculations but I have found there is no way to contact them. Need help......"

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