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"been using turbo tax for over 10 years and over the past couple of years that have either delayed my refund or i had to pay by credit card"
"It's just like sitting down with your accountant...only more fun!"
"I love turbo tax online. The product is second to none. I love being able to submit my filing when and how I choose and the supports is top notch. They have knowledgeable staff who are able and willing to rectify what ever problem you might have quickly and efficiently.With the ability to e file and with all the updates along with email alerts I know exactly when and where my taxes are. There are few issues I have and I am able to live with them but it would be nice if the wait time for customer service was a bit shorter. Be prepared to wait around 20 minutes to speak to a live person. Also when there are multiple deductions for the same tax break turbo tax will calculate the best situation for you. I would still like to be able to put the numbers in myself to see the outcome.There is supposed to have a way to do this but I am unaware of it."