TurboTax Online Premier Ratings & Reviews
TurboTax Online Premier
Average Customer Rating 4.3 out of 5
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elchiludo6969 Austin, TX October 19, 2012-
Prior Tax Prep Method:
- Went to a tax professional/CPA/Accountant
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Family Life:
- I'm married
- I own my own home
- I have kids
- I don't own a business
- I'm not a student
Report as InappropriateVery user friendly
Review of TurboTax Online Premier 2011Pros:- Mostly Everything
Cons:- Need more form info or how to find them
"Turbo tax is great and easy to use for the most part. There are a few topics that I'd like more info such as new home construction deductions. Only found for additions. Other than that, it was all good."
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JeffDana Montgomery, AL October 16, 2012
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Prior Tax Prep Method:
- Did my taxes by hand
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Family Life:
- I'm married
- I own my own home
- I have kids
- I don't own a business
- I'm not a student
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Life Changes:
- I bought or sold investments
- My job status changed this year
- I moved
Report as InappropriateSimplified a Complex (at least to me) return
Review of TurboTax Online Premier 2011Pros:- Very straightforward and easy questions to answer!
Cons:- None!!
"TurboTax has really saved me a lot of time and money over the years. I have a somewhat complicated return due to a handful of rental houses, but not enough to justify (at least to me) paying a CPA a bunch of money. The $100 or so I spend on TurboTax each year is well worth - my ROI is at least 10-fold each year. Many thanks!!"
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mrwhitaker Helena, MT October 16, 2012
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Prior Tax Prep Method:
- Used TurboTax
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Family Life:
- I own my own home
- I have kids
- I own my own business
- I'm not a student
Report as InappropriateLove it
Review of TurboTax Online Premier 2011Pros:- Historical feature
Cons:- Price
"I have a couple of small home based businesses and a rental. I don't mind business expense, but there is no place to capture the cost of filing with TurboTax...why isn't that an added feature...?
This filing allowed me to pay for efiling - that was rejected. I would like a refund for that amount" -
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DAWinFlorida Coconut Creek, FL October 16, 2012
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Prior Tax Prep Method:
- Used TurboTax
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Family Life:
- I'm single
- I rent my home
- I don't have kids
- I don't own a business
- I'm not a student
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Life Changes:
- I moved
Report as InappropriateDone!
Review of TurboTax Online Premier 2011Pros:- Guidance through each step
Cons:- Would like to see the complete form when "errors" are found.
"Overall good."
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Fedgovtslave FL October 16, 2012
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Prior Tax Prep Method:
- Used TurboTax
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Family Life:
- I'm married
- I own my own home
- I have kids
- I don't own a business
- I'm not a student
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Life Changes:
- I bought or sold investments
Report as InappropriateNeeds work
Review of TurboTax Online Premier 2011Pros:- Pretty thorough
Cons:- Schedule K-1 handling Form 1116 error
"Had significant difficulty with a single K-1 that had multiple types of income. That single form encapsulates how infinitely and eternally damnable Congress and the IRS are. Turbo Tax was enigmatic and not helpful in resolving the issue. It only flagged the error w/o a link to quickly fix the problem nor sound directions either, just references to tax code that 999 out of a thousand IRS agents could not interpret."
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JonnyD Washington, DC October 15, 2012
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Prior Tax Prep Method:
- Used TurboTax
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Family Life:
- I'm single
- I rent my home
- I don't have kids
- I don't own a business
- I'm not a student
Report as InappropriateCame up short
Review of TurboTax Online Premier 2011Pros:- Standard forms were easy
Cons:- Grantor Tax Information Letter Impossible to enter
"I don't know if Grantor Tax information letters come with standard fields but PLEASE make them easier. Yes I know you can enter them into a K-1 but when a value isnt present exactly as stated, I'm just guessing on what numbers to add or subtract or whether a number is positive or negative. Please improve this feature if possible."
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Basilr Tequisquisapan, QT, MX October 15, 2012
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Prior Tax Prep Method:
- Used TurboTax
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Family Life:
- I'm married
Report as InappropriateVery frustrated
Review of TurboTax Online Premier 2011Cons:- not able to e-file state return
"for the 3rd year in a row I was unable to e-file because the system did not permit me to enter "FC" on the worksheet related to filing as a non-resident
I would like a refund of $39.95" -
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trentnuff October 15, 2012
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Prior Tax Prep Method:
- Used a tax preparation service
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Family Life:
- I'm married
- I own my own home
- I have kids
- I own my own business
- I'm not a student
Report as InappropriateReview of TurboTax Online Premier 2011"This customer did not provide a text review."
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NickyBats Chicago, IL October 15, 2012
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Prior Tax Prep Method:
- Prepared by a friend or family member
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Family Life:
- I'm single
- I own my own home
- I don't have kids
- I don't own a business
- I'm not a student
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Life Changes:
- I bought or sold investments
Report as InappropriateBatinich refund
Review of TurboTax Online Premier 2011Pros:- Nice step-by-step questionnaires
"I'd like to see more of the following:
1. Links to relevant IRS web pages for those that like to read the actual IRS language (and combine it with TurboTax advice).
2. More info to help people understand AMT.
3. Provide a more clear answer whether rental property real estate tax adjustments received during a closing day, are deductible or not. A seller may give a buyer a tax adjustment on the closing statement so the buyer can pay the seller's back taxes that the county has not billed yet. While the buyer actually pays the old taxes that have not been billed yet, the seller did give the buyer money for this on the closing statement." -
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cheappurple San Diego California October 15, 2012
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Prior Tax Prep Method:
- Used TurboTax
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Family Life:
- I'm married
- I rent my home
- I have kids
- I don't own a business
- I'm not a student
Report as Inappropriatewhy so serious?
Review of TurboTax Online Premier 2011Pros:- usually very clear instructions
Cons:- switching to unclear instructions
"A couple of places you just abandoned the really great Turbo-tax format and showed a form with verbiage that wasn't consistent with the rest of the return.."
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