"I've used Turbo Tax and Turbo Tax online for many years. I have found that over the years, the tax program has become more rigid and more difficult to use. I remember when I could jump into forms while I was still filling out the interview information, but this option seems to have disappeared.
The BIG problem I have is that I accidentally chose Turbo Tax Home & Business Online this year. Once I realized that I chose the wrong version, I could not downgrade to the Deluxe version without changing to a new userid. I had the old userid on Intuit's web site for many years! Now I have to manage two different ones. Next year if I go back to my old userid, all of my 2008 data will be missing because Intuit refuses to make it easier to downgrade the Turbo Tax Online versions."