Shop now at TurboTax
Top-Rated Products
Customer Reviews for TurboTax Online Basic
TurboTax Online Basic
TurboTax Basic provides step-by-step guidance for easy tax filing. It asks easy questions and then puts your answers on the right tax forms for you. It is the easy way to file your income taxes and get your tax refund fast.
Average Customer Rating:
4.7
out of 5
Rating Snapshot
5 stars
2,106
4 stars
485
3 stars
73
2 stars
26
1 star
29
2,637 of 2,719(97%)customers would recommend this product to a friend.
Customer Reviews for TurboTax Online Basic
Review 1 for TurboTax Online Basic
Overall Rating:
Easy To Use:
5
out of
5
Value:
5
out of
5
Best of the Best
April 2, 2009
Review of TurboTax - Tax Year 2008
Anonymous
(Hemet, Ca.)
Pros: excellent
Cons: none
About Me: I have kids
"The Best of the Best says it all. Couldn't be more easier or faster, and I will always do year after year."
4 of 5 people found this review helpful.
Share this Review:
Review 2 for TurboTax Online Basic
Overall Rating:
Easy To Use:
4
out of
5
Value:
5
out of
5
turbo tax basic
April 2, 2009
Review of TurboTax - Tax Year 2008
Anonymous
(wa state)
Pros: covers all your needs with good questions
Cons: not able to check progress as your working
About Me: I own a home
More About Me: I buy/sell investments such as stocks and bonds
"Good program which gets you through all needed areas.
Program does not let you see the forms as they are being filled out. Being able to see the filled out forms would allow you to compare what if situations. ie contribute to an IRA or itemize or not."
Program does not let you see the forms as they are being filled out. Being able to see the filled out forms would allow you to compare what if situations. ie contribute to an IRA or itemize or not."
Share this Review:
Review 3 for TurboTax Online Basic
Overall Rating:
Easy To Use:
5
out of
5
Value:
5
out of
5
great
April 1, 2009
Review of TurboTax - Tax Year 2008
Anonymous
(san antonio texas)
Pros: easy to use
Cons: none
About Me: I own a home
"always use this, very easy, answers all questions"
Share this Review:
Review 4 for TurboTax Online Basic
Overall Rating:
Easy To Use:
5
out of
5
Value:
5
out of
5
Easiest tax prep ever
April 1, 2009
Review of TurboTax - Tax Year 2008
Anonymous
(Seattle, wa)
Pros: Easy, fast, guides you through things you wouldn't think of
Cons: none!
About Me: I own a home
"Highly recommend turbotax! A++"
1 of 1 people found this review helpful.
Share this Review:
Review 5 for TurboTax Online Basic
Overall Rating:
Easy To Use:
5
out of
5
Value:
5
out of
5
Turbo
March 31, 2009
Review of TurboTax - Tax Year 2008
Anonymous
(San Antonio, Texas)
Pros: easy to use
Cons: none
About Me: I own a home
More About Me: I have kids
"Turbo Tax made doing the taxes much less of a chore. I was confident I got all my deductions and I had everything correct. Somebody else did the thinking for me."
Share this Review:
Review 6 for TurboTax Online Basic
Overall Rating:
Easy To Use:
5
out of
5
Value:
5
out of
5
Ease of Use
March 31, 2009
Review of TurboTax - Tax Year 2008
Anonymous
(bloomfield hills, mi)
Pros: Ease Of Use
Cons: none
"this was the first time i filed my taxes myself and it made it really easy to do. Definitely going to use it again"
Share this Review:
Review 7 for TurboTax Online Basic
Overall Rating:
Easy To Use:
5
out of
5
Value:
4
out of
5
Great Helper
March 31, 2009
Review of TurboTax - Tax Year 2008
Anonymous
(Carbon Cliff, Illinois)
Pros: answers questions easlly
Cons: some items were harder to do
About Me: I have kids
"This is a usefull tool to use. It answers questions"
1 of 1 people found this review helpful.
Share this Review:
Review 8 for TurboTax Online Basic
Overall Rating:
Easy To Use:
5
out of
5
Value:
4
out of
5
Simple to do
March 30, 2009
Review of TurboTax - Tax Year 2008
Anonymous
(Minerva,OH)
Pros: Walks you through every step
Cons: none
About Me: I have kids
"First time user... Simple and easy to understand and follow."
Share this Review:
Review 9 for TurboTax Online Basic
Overall Rating:
Easy To Use:
5
out of
5
Value:
5
out of
5
simple and fast
March 30, 2009
Review of TurboTax - Tax Year 2008
Anonymous
(Orange Park, Fl)
Pros: so simple anyone can use it
About Me: I have kids
More About Me: I own a home
"makes doing the taxes a breeze"
Share this Review:
Review 10 for TurboTax Online Basic
Overall Rating:
Easy To Use:
5
out of
5
Value:
4
out of
5
TurboTax Deluxe
March 29, 2009
Review of TurboTax - Tax Year 2008
Anonymous
Pros: Quick and easy. Great tips from the community and a wide variety of topics....Great help
Cons: None for me
This customer did not provide a text review.
Share this Review:
Review 11 for TurboTax Online Basic
Overall Rating:
Easy To Use:
4
out of
5
Value:
4
out of
5
Good Overall
March 29, 2009
Review of TurboTax - Tax Year 2008
Anonymous
(Pittsburgh, PA)
Pros: Fairly Quick & Intuitive
Cons: Could have better consistancy and sense of place within workflows
"The clean layout and fairly simple questions work well for users with simple returns, however a few UI tweaks could be beneficial.
When walking through questions, there should most likely be some sort of tree showing the user where they are in the process. I seem to recall this being done better in last year’s version.
Some of the walkthrough questions automatically add forms, even if the forms do not apply. There were some sections I should have skipped, but did not just so I could clear the little 'not visited' text from the section summary. Even though some of these did not apply, one or two did not have an introductory question checking for applicability and added forms which I had to manually delete out at the end (the error checker did throw flags for these forms - to its credit)."
Share this Review:
Review 12 for TurboTax Online Basic
Overall Rating:
Easy To Use:
5
out of
5
Value:
5
out of
5
Best service
March 29, 2009
Review of TurboTax - Tax Year 2008
Anonymous
(Baltimore, MD)
Pros: Simple to use and inexpensive.
Cons: Doesn't provide enough detail for deductions
"It is a great tool. Makes filing simple and easy to do. I wish it would explain more about deductions, such as the specifics of home office and vehicle deductions."
Share this Review:
Review 13 for TurboTax Online Basic
Overall Rating:
Easy To Use:
5
out of
5
Value:
5
out of
5
awesome
March 29, 2009
Review of TurboTax - Tax Year 2008
Anonymous
(ma)
"turbo tax is great it's so easy to use. before i start i have no clue what to do but turbo tax didn't just made it easy for me it also help me understand everything about filing tax"
Share this Review:
Review 14 for TurboTax Online Basic
Overall Rating:
Easy To Use:
5
out of
5
Value:
5
out of
5
Very Easy & Fast
March 28, 2009
Review of TurboTax - Tax Year 2008
Anonymous
(Rochester, MN)
Pros: Step by step for dummies
Cons: None
About Me: I own a home
More About Me: I own a home
"I've used this 2 years now & never have any questions about if I've missed anything. Very easy."
Share this Review:
Review 15 for TurboTax Online Basic
Overall Rating:
Easy To Use:
5
out of
5
Value:
5
out of
5
Will not USE anything else!
March 27, 2009
Review of TurboTax - Tax Year 2008
Anonymous
Pros: Dummy Proof
Cons: None!
"Absolutely love this product! I feel very confident that when I file our return it will be correct and have absolutely maximized our deductions! Thanks so much!"
Share this Review:
Review 16 for TurboTax Online Basic
Overall Rating:
Easy To Use:
5
out of
5
Value:
5
out of
5
Very Good Tool
March 27, 2009
Review of TurboTax - Tax Year 2008
Anonymous
(Near Philadelphia, PA)
Pros: Automates the mundane items
Cons: You may still need to know something about Taxes
About Me: I own a home
More About Me: I have a side income
"Turbo Tax easily addresses the basic items and passes basic information along to future filings. This makes things much easier. However, as you get into anything more complex than simple filings, for example, K-1s, etc., you still need to have some knowledge about what it is your are trying to do. You have to understand the terminology. Turbo Tax doesn't and can't make the more complex stuff idiot proof but it does provide some info to help you along. Most of the time it is helpful but sometimes you may still have to do some more research."
Share this Review:
Review 17 for TurboTax Online Basic
Overall Rating:
Easy To Use:
1
out of
5
Value:
1
out of
5
Unreliable e-file
March 27, 2009
Review of TurboTax - Tax Year 2008
Anonymous
Pros: prepares documents
Cons: fails to process e-file
"Unable to e-file, error message"
Share this Review:
Review 18 for TurboTax Online Basic
Overall Rating:
Easy To Use:
5
out of
5
Value:
5
out of
5
Easiest Filing
March 25, 2009
Review of TurboTax - Tax Year 2008
Anonymous
(Phoenix, AZ)
Pros: It walks you through each step
Cons: None
About Me: I own a home
"I completed my Mom's return from scratch within just 2 hours! Thanks, Turbo Tax."
Share this Review:
Review 19 for TurboTax Online Basic
Overall Rating:
Easy To Use:
2
out of
5
Value:
1
out of
5
Um, I think you missed something...
March 25, 2009
Review of TurboTax - Tax Year 2008
Anonymous
(Seattle, WA)
Pros: Fast
Cons: Too many options, unclear questions
"I have this horrible feeling I missed certain questions. I don't ever remember seeing an area to enter my W-2 information. How crazy is that??
I decided to use TurboTax because I now have an HSA and it is a pain to figure that stuff out. I thought this would simplify it all. It didn't."
Share this Review:
Review 20 for TurboTax Online Basic
Overall Rating:
Easy To Use:
5
out of
5
Value:
5
out of
5
How east can it get?
March 25, 2009
Review of TurboTax - Tax Year 2008
Anonymous
(Dallas, TX)
Pros: EASY, EASY, EASY!
Cons: None!
About Me: I own rental property
More About Me: I own a home
"How easy can e-filing get? TurboTax has the answer for you, and your friends.
This is the most thorough, easy to use format yet. Complicated questions/tax issues put in to everyday English, with support ready to jump in if needed.
I would recommend this to everyone, even if you are hesitant about filing online.
Thanks for making this as painless as possible!"
This is the most thorough, easy to use format yet. Complicated questions/tax issues put in to everyday English, with support ready to jump in if needed.
I would recommend this to everyone, even if you are hesitant about filing online.
Thanks for making this as painless as possible!"
Share this Review:
