"Overall, I consistently enjoy using Turbo Tax on-line. It saves me a tremendous amount of time compared to doing the taxes myself. It is also way more accurate than I would be doing it alone. I really like how I can import data from one year to the next, and also from my financial institutions. It provides consistency in tracking carryover information from one tax year to another.
Perhaps the only complaints I have this year are that the printing options are confusing. It allows you to print before you have actually filed. Then after you file, it asks you if you wish to print again, but they add documents such as the electronical filing certificate and the smart worksheets. This required that I hand pick those pages to print which were not covered in the earlier print menu. That was to avoid needlessly printing documents I had already printed earlier. Another complaint is that when I used an on-line discount by going through a financial web-site, I was later asked to offer personal information to the financial website, even thought I was just a visitor on that site. The disclosure form was vague, such that it asked me to enter my name, but it didn't say why my name on the form was needed. This was strange, since I checked off that I did not want personal information disclosed. When the disclosure page printed, it did not show that I had checked off not to disclose personal information. That felt a bit shady, or at least insufficent. That process needs cleaning up.
Otherwise, I love the product and am very glad it is available each year."