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"I've been using Turbo Tax for years and have probably saved ten thousand dollars from not hiring someone to do my taxes. TT helps me to organize all of my documents for filing and advises me about ways to save and gives me a heads up if it looks like I might be audited based on any of my category entries. Its one of the best business investments I've ever made."
"you would not accept my credit card yesterday and when i called you were closed.
NOW e filing is closed.I could of mailed my return yesterday and not been late.
Tell me why you would not accept any of my credit cards??????????????????????????????????????"
"Turbo Tax has become a cash cow for Intuit. Prompting for upgrades at many pages and lack of carry forward from previous years which used to be included.
But the worst was a glitch that prevented me from accessing the state return and therefore I had to fill it out the old fashioned way with pen and paper. Thanks for hours of aggrevation and frustration Turbo Tax.
I've been using it for 5 years in a row, this was my last year. Enough is enough."
"I was in a situation where I did not want to use my vehicle for an employee expense related input. The program would not let me continue until I put my vehicle info and the other inputs. I finally went thru the process and the error finally was eliminated. This has happen before when I was finished with the return and checking for errors. The program would come up with a error and I could not proceed and get my return completed. That has been exasperating. Another thing is sometimes when I say to update, it is like I have to start all over again in the update a section when I only wanted to proof what I put in the input. I have to check and make sure the check marks have not been erased when I say update. I have to be careful that the previous input is still there and that I don't have to start over. Even with all this, I am still appreciative of the program because I was having to get all the tax info for an accountant who would charge me $1,000 + to process my return."
"even after I filled it in once, it kept asking me to tell more each time I loaded the program, and I had to click more than twice to get out of it. Too many "improvements" where you have to re-learn the program every year."
"It might be nice to have a log on the side to show where you are in the process. I got a little confused when I had to go to the different categories on the top of the page and I didn't know how far along I was. but"
"I was unable to enter my Income in Respect of a Decedent (IRD) deduction using the step-by-step method despite finding a help screen that indicated I was in the correct place. Nor was I able to enter it directly into Schedule A line 26 where it belonged using the forms view because the Turbox Tax worksheet for that line forced the completion of a K-1 which I do not have. Ultimately I entered it in Schedule A, line 33 "Other", which although incorrect, will not result in a change to my taxes if audited.
The step by step method for 1099-B Proceeds is very cumbersome and time consuming. Using the Capital Gains Speed Entry Worksheet in the forms view expedites the process but there is clearly room for improvement. If it was modeled after an Excel spreadsheet it would have been much easier."